International Journal of Public Administration and Policy

The Implementation of Kontak Bupati Program in Digital Public Services

2026-01-22T09:50:08+00:00

The transformation of public services based on digital technology has become an important strategy for local governments in improving efficiency, transparency, and service quality. This study aims to analyze the implementation of the Kontak Bupati program as a form of digital transformation of public services and its impact on community participation and the creation of public value. This study uses a qualitative approach with a literature study and document analysis method sourced from government policies, performance reports, official publications, and related academic literature. Data analysis was conducted through thematic analysis to identify service management mechanisms, levels of community participation, and the program's impact on the quality of public services. The results show that the Kontak Bupati program has been implemented in line with the Electronic-Based Government System (SPBE) policy and functions as a digital-based public communication channel that improves government responsiveness, transparency, and accountability in public services. From a public value perspective, this program has the potential to facilitate access to services and increase public trust. However, its implementation still faces challenges in the form of public digital literacy, bureaucratic readiness, and equitable technology infrastructure.

Evaluation of the Effectiveness of the Regional Government Information System (SIPD) in Indonesia

2026-07-13T08:10:07+00:00

The acceleration of digital transformation in the public sector has positioned information systems as a critical instrument for improving government performance. One of Indonesia’s strategic initiatives in this area is the implementation of the Regional Government Information System (Sistem Informasi Pemerintahan Daerah/SIPD), which integrates planning, budgeting, administration, and reporting processes across local governments. This study aims to evaluate the effectiveness of SIPD implementation in Indonesia by examining system performance, user acceptance, and institutional readiness. Using a qualitative descriptive approach, data were collected through literature review, policy documents, and relevant empirical studies published between 2022–2025. The findings indicate that SIPD contributes positively to data integration and transparency; however, challenges remain in terms of system latency, centralized architecture constraints, and uneven human resource capacity across regions. These issues affect the optimal utilization of SIPD at the local government level. The study concludes that while SIPD has strengthened the foundation of digital governance in Indonesia, continuous system refinement and capacity building are required to enhance its effectiveness and sustainability.

Ecoregion-Based Food System Transformation and Ecological Justice In Merauke, Indonesia

2026-08-10T14:17:41+00:00

Merauke Regency in South Papua is currently at a critical intersection of ecological crises and social injustice caused by the implementation of the National Strategic Project (PSN) Food Estate. This top-down program targets the conversion of 1.2 million hectares of ancestral lands into monoculture rice fields, which ecologically contradicts Merauke's seasonal water deficit constraints. This paper presents "SAGU PRIMA" (Sistem Agroforestri dan Umbi Pangan Rakyat Indigenous Merauke Adaptif) as a transformative alternative. Utilizing the Knowledge-to-Policy (K2P) methodological approach, this study synthesizes secondary data and policy contexts to formulate sustainable interventions. The proposed framework is structured around three core pillars: constructing ecoregion-based Local Food Agriculture Centers (PPPL), empowering human resources through Organic Farmer Certification (SPOPL), and developing inclusive local supply chains. The framework aligns with agroecology, food sovereignty, and ecoregion-based planning theories to reconcile the tensions between national food security goals and local socio-ecological survival.

The Participatory Policy Cycle: A Conceptual Framework for Citizen-Centred Governance and Democratic Policy Innovation

2026-06-01T09:06:18+00:00

Democratic governance in the twenty-first century confronts an accelerating legitimacy crisis: citizens increasingly distrust public institutions, technocratic policy processes fail to harness distributed knowledge, and conventional top-down reform cycles are too slow to address compounding social, economic, and environmental challenges. This paper introduces and theorizes the Participatory Policy Cycle (PPC), a six-phase iterative framework designed to reposition citizens as active Policy Entrepreneurs across the full spectrum of the policy process. The six phases are: (1) Agenda Creation, through evidence-driven national dialogues; (2) Policy Co-Creation, via collaborative design with multidisciplinary experts; (3) Public Validation, through collective deliberation and peer review; (4) Policy Advocacy, using multi-channel communications strategies; (5) Impact Execution, transforming proposals into measurable pilot initiatives; and (6) Real-Time Evaluation, employing adaptive feedback systems and policy intelligence. Drawing on deliberative democracy theory, co-production scholarship, design thinking, and governance innovation literature, the paper develops theoretically grounded postulations for each phase and presents an integrated conceptual model of the full cycle. The PPC is argued to enhance policy legitimacy, epistemic quality, adaptive capacity, and civic empowerment. Implications for governance reform in developing democracies with particular relevance to Pakistan and the Global South are discussed alongside an agenda for future empirical research.

The Role of PeduliLindungi as a Digital Governance Instrument in Indonesia During the COVID-19 Pandemic: A Literature Review

2026-08-19T14:53:08+00:00

Rapid advances in information technology, along with the increasing volume and diversity of data, have prompted the government to utilize data analytics as a governance tool. One concrete example of this is the launch of the PeduliLindungi app by the Ministry of Communication and Information Technology in collaboration with the Ministry of Health as a tool for detecting, tracking, and controlling the spread of COVID-19. This article aims to examine the role of the PeduliLindungi app in supporting digital governance in Indonesia during the pandemic by analyzing aspects of population data integration, compliance with the “One Data Indonesia” policy, and the challenges of its implementation. This study employs a literature review method with a descriptive-qualitative approach to relevant academic sources and policy documents. The findings indicate that PeduliLindungi has made a significant contribution to supporting screening, contact tracing, and the determination of Community Activity Restriction (PPKM) levels through data integration with the National Identity Number (NIK), in line with the spirit of Presidential Regulation No. 39 of 2019 on “One Data Indonesia”. However, previous studies have also identified weaknesses in service connectivity and the protection of users’ personal data. This article concludes that the success of data-driven applications such as PeduliLindungi in supporting digital governance depends heavily on service quality, infrastructure reliability, and consistent data security governance.